The Cisco Smart CallConnector Advanced Client is designed to streamline the business communications of your employees by providing them with real-time information on the availability of their contacts and offering multiple methods for communicating with them. The solution lets employees know who is available and the best method for connecting with them. With the Smart CallConnector Advanced client, users can:
-Quickly locate contacts and connect to them using voice, instant messaging (IM), text messages (SMS), or email
-Know who is calling and click to answer or make calls and access the phone features from the PC
-Get alerts when contacts are available and for new voice messages
-View voice messages, click to listen to the important ones first, and reply or call back
-Send instant messages, and emails to colleagues and external contacts
-Use the CallConnector toolbar in Outlook to locate contacts, manage calls, and send instant messages
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